After a user signs up on the My@ application for the merchant account, they will need to complete the To Do List after successfully signing in on the app. The merchant will need to complete the To Do List before they will be allowed to publish items to the My@ Network.
My@ categorizes merchants as either verified or unverified.
- Verified merchants are vendors that the My@ team has confirmed to be a legitimate business owner/entrepreneur and not here to scam the system. Verified merchants will receive direct transactions to their wallet after a purchase is made to their store.
- Unverified merchants are vendors that have not yet developed a relationship on the My@ platform and are new to the network. Unfortunately for security purposes there will be a waiting period before a vendor can submit a request to become a certified merchant. Unverified merchants will receive payments to their wallet for any purchases after the product is confirmed delivered.
The merchant application is very simple interface that displays to the merchant the store information and profile photos that is presented to customers that navigate to their store.
After a new merchant signs in they will be required to complete the STRIPE application for the (3rd party payment vendor), shipping information, and confirm identity before any of their store items are published to the public, all of this is simply done through the My@ application.
On the Merchant Dashboard a user will be able to monitor their revenue from sales and export a report to their email for their accounting purposes.
The Merchant Dashboard provides simple analytics for the user to manage all their orders from purchase to completion.
Merchants will be able to apply discount offers for multiple items on their store managing sale opportunities based on dates the user can set.
Merchants will be able monitor and respond to messages sent by customers through the chat module and receive notifications on all incoming orders.
Merchants can add as many products as they wish on to their store and are given multiple options to assist their customers in choosing the right product for their needs. Verified merchants can find their products listed within the 1st 100 items of the homepage.
On the customer view page, they will be able to access the multiple catalogs of products from numerous merchants from all over. My@’s main mission is promoting and advertising the quality and authenticity of local crafts and brands by minority-owned businesses. Users can personalize their homepage by filtering products to their search criteria, to always be presented the products they want/need at every sign in.
After a purchase, customers can rate and review their experience with a store which will be displayed to the My@ network. Rates and reviews can be powerful tools that can make or break a store so with great power comes great responsibility.
